How We Can Support You

We offer technical support including video conferencing, onsite consultation and online resources for use of OSS technology.

Frequently Asked Questions

Frequently Asked Questions for the OSS Technology are Provided Below. However, if you still have additional questions or if you need more information, please contact us with your specific need.
General FAQ
Technical FAQ

Test Method Tutorials

The short tutorial videos below are designed to assist you in implementing the specific test method you need. In addition, OSS has a significant amount of supporting material for all of its technologies, including material on this website. Frequently Asked Questions are found at the bottom of this page. However, if you still have additional questions or if you need more information please contact us and request your specific need.

How to Measure Oil and Grease in Water Using ClearShot Technology

Sample Preparation and Homogenization

Spike Solution Preparation Using 13 mm ClearShot Extractor

Spike Solution Preparation Using 25 mm ClearShot Extractor:

How to Perform a Method Detection Limit (MDL) Study

How to Perform an Initial Precision and Recovery (IPR) Study

 

How to Measure Oil in Ammonia Using Our Products

Sampling method

More Videos Coming Soon